Original Receipt

The original receipt or packing slip is required for all returns and exchanges.

Return & Exchange Period

• 30 Days from original purchase date for all eligible products

EcoGear FX reserves the right to deny any return or exchange.

Nonreturnable Items

• Items that are damaged or abused
• Items that are missing accessories such as battery chargers, cords and cables
• Non-defective special orders

Refund Method

For Online Purchases:
Refunds will be credited to the original credit card or PayPal account.

Returns Tracking
Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days or longer.

Effective Date: June 1, 2013

Still have questions? See Return & Exchange FAQs